Privacy Policy

Privacy Policy

Preamble

With the following privacy policy we would like to inform you which types of your personal data (hereinafter also abbreviated as "data") we process for which purposes and in which scope. The privacy statement applies to all processing of personal data carried out by us, both in the context of providing our services and in particular on our websites, in mobile applications and within external online presences, such as our social media profiles (hereinafter collectively referred to as "online services").

Controller

Relevant legal bases according
Relevant legal bases according to the GDPR: In the following, you will find an overview of the legal basis of the GDPR on which we base the processing of personal data. Please note that in addition to the provisions of the GDPR, national data protection provisions of your or our country of residence or domicile may apply. If, in addition, more specific legal bases are applicable in individual cases, we will inform you of these in the data protection declaration.

Consent (Article 6 (1) (a) GDPR)

  • The data subject has given consent to the processing of his or her personal data for one or more specific purposes.

Performance of a contract and prior requests (Article 6 (1) (b) GDPR)

  • Performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

Compliance with a legal obligation (Article 6 (1) (c) GDPR)

  • Processing is necessary for compliance with a legal obligation to which the controller is subject.

Legitimate Interests (Article 6 (1) (f) GDPR)

  • Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.

Job application process as a pre-contractual or contractual relationship (Article 6 (1) (b) GDPR)

  • If special categories of personal data within the meaning of Article 9 (1) GDPR (e.g. health data, such as severely handicapped status or ethnic origin) are requested from applicants within the framework of the application procedure, so that the responsible person or the person concerned can carry out the obligations and exercising specific rights of the controller or of the data subject in the field of employment and social security and social protection law, their processing shall be carried out in accordance with Article 9 (2)(b) GDPR , in the case of the protection of vital interests of applicants or other persons on the basis of Article 9 (2)(c) GDPR or for the purposes of preventive health care or occupational medicine, for the assessment of the employee's ability to work, for medical diagnostics, care or treatment in the health or social sector or for the administration of systems and services in the health or social sector in accordance with Article 9 (2)(d) GDPR. In the case of a communication of special categories of data based on voluntary consent, their processing is carried out on the basis of Article 9 (2)(a) GDPR.

National data protection regulations in Austria: In addition to the data protection regulations of the GDPR, national regulations apply to data protection in Austria. This includes in particular the Federal Act on the Protection of Individuals with regard to the Processing of Personal Data (Data Protection Act - DSG). In particular, the Data Protection Act contains special provisions on the right of access, rectification or cancellation, processing of special categories of personal data, processing for other purposes and transmission and automated decision making in individual cases.
Reference to the applicability of the GDPR and the Swiss DPA: These privacy notices serve both to provide information in accordance with the Swiss Federal Act on Data Protection (Swiss DPA) and the General Data Protection Regulation (GDPR).

Overview of processing operations
The following table summarises the types of data processed, the purposes for which they are processed and the concerned data subjects.
Categories of Processed Data
Inventory data.
Payment Data.
Contact data.
Content data.
Contract data.
Usage data.
Meta, communication and process data.
Job applicant details.
Images and/ or video recordings.
Event Data (Facebook).

Special Categories of Data

Health Data.
Data related to sexual preferences, sex life, and/or sexual orientation.
Rreligious or philosophical beliefs.
Data revealing racial or ethnic origin.

Categories of Data Subjects

Customers.
Employees.
Prospective customers.
Communication partner.
Users.
Job applicants.
Business and contractual partners.
Students/ Participants.
Participants.
Persons depicted.

Purposes of Processing

Provision of contractual services and customer support.
Contact requests and communication.
Security measures.
Direct marketing.
Web Analytics.
Targeting.
Office and organisational procedures.
Conversion tracking.
Affiliate Tracking.
Affiliate Tracking.
Managing and responding to inquiries.
Job Application Process.
Feedback.
Marketing.
Profiles with user-related information.
Provision of our online services and usability.
Information technology infrastructure.

Transmission of Personal Data

In the context of our processing of personal data, it may happen that the data is transferred to other places, companies or persons or that it is disclosed to them. Recipients of this data may include, for example, service providers commissioned with IT tasks or providers of services and content that are embedded in a website. In such cases, the legal requirements will be respected and in particular corresponding contracts or agreements, which serve the protection of your data, will be concluded with the recipients of your data.
Data Transmission within the Group of Companies: We may transfer personal data to other companies within our group of companies or otherwise grant them access to this data. Insofar as this disclosure is for administrative purposes, the disclosure of the data is based on our legitimate business and economic interests or otherwise, if it is necessary to fulfill our contractual obligations or if the consent of the data subjects or otherwise a legal permission is present.
Data Transfer within the Organization: We may transfer or otherwise provide access to personal information to other locations within our organization. Insofar as this disclosure is for administrative purposes, the disclosure of the data is based on our legitimate business and economic interests or otherwise, if it is necessary to fulfill our contractual obligations or if the consent of those concerned or otherwise a legal permission is present.

International data transfers

If we process data in a third country (i.e. outside the European Union (EU), the European Economic Area (EEA)) or the processing takes place in the context of the use of third party services or disclosure or transfer of data to other persons, bodies or companies, this will only take place in accordance with the legal requirements.
Subject to express consent or transfer required by contract or law, we process or have processed the data only in third countries with a recognised level of data protection, on the basis of special guarantees, such as a contractual obligation through so-called standard protection clauses of the EU Commission or if certifications or binding internal data protection regulations justify the processing (Article 44 to 49 GDPR, information page of the EU Commission: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection_en).

Data Processing in Third Countries: If we process data in a third country (i.e., outside the European Union (EU), the European Economic Area (EEA)) or if the processing takes place within the scope of using services of third parties or the disclosure or transmission of data to other persons, bodies or companies, this only occurs in compliance with legal requirements.
Subject to explicit consent or contractually or legally required transmission (see Art. 49 GDPR), we process or have the data processed only in third countries with a recognized level of data protection (Art. 45 GDPR), when contractual obligations are observed and adhered to by so-called standard protection clauses of the EU Commission (Art. 46 GDPR) or when certifications or binding internal data protection regulations exist (see Art. 44 to 49 GDPR, Information page of the EU Commission: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection_en).
Trans-Atlantic Data Privacy Framework (TADPF): As part of the so-called "Trans-Atlantic Data Privacy Framework" (TADPF), the EU Commission has also recognized the data protection level for certain companies from the USA. The list of certified companies as well as further information on the TADPF can be found on the website of the US Department of Commerce at https://www.dataprivacyframework.gov/ (in English). Information in German and other languages can be found on the EU Commission's website: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/eu-us-data-transfers_en. We also inform you about the companies we use that are certified under the Trans-Atlantic Data Privacy Framework.
Disclosure of Personal Data Abroad: In accordance with the Swiss Data Protection Act (DSG), we only disclose personal data abroad when an appropriate level of protection for the affected persons is ensured (Art. 15 Swiss DSG). If the Federal Council does not determine that there is an adequate level of protection, we implement alternative security measures. These measures may include international agreements, specific guarantees, data protection clauses in contracts, standard data protection clauses approved by the Federal Data Protection and Information Commissioner (FDPIC), or internal company data protection regulations previously recognised by the FDPIC or a competent data protection authority of another country.
Under Art. 16 of the Swiss DSG, exceptions can be made for the disclosure of data abroad if certain conditions are met, including the consent of the affected person, contract execution, public interest, protection of life or physical integrity, publicly made data or data from a legally provided register. Such disclosures always comply with the legal requirements.

Rights of Data Subjects

Rights of the Data Subjects under the GDPR: As data subject, you are entitled to various rights under the GDPR, which arise in particular from Articles 15 to 21 of the GDPR:
Right to Object: You have the right, on grounds arising from your particular situation, to object at any time to the processing of your personal data which is based on letter (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions. Where personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such marketing, which includes profiling to the extent that it is related to such direct marketing.
Right of withdrawal for consents: You have the right to revoke consents at any time.
Right of access: You have the right to request confirmation as to whether the data in question will be processed and to be informed of this data and to receive further information and a copy of the data in accordance with the provisions of the law.
Right to rectification: You have the right, in accordance with the law, to request the completion of the data concerning you or the rectification of the incorrect data concerning you. Right to Erasure and Right to Restriction of Processing: In accordance with the statutory provisions, you have the right to demand that the relevant data be erased immediately or, alternatively, to demand that the processing of the data be restricted in accordance with the statutory provisions.
Right to data portability: You have the right to receive data concerning you which you have provided to us in a structured, common and machine-readable format in accordance with the legal requirements, or to request its transmission to another controller.
Complaint to the supervisory authority: In accordance with the law and without prejudice to any other administrative or judicial remedy, you also have the right to lodge a complaint with a data protection supervisory authority, in particular a supervisory authority in the Member State where you habitually reside, the supervisory authority of your place of work or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.

Rights of the data subjects under the Swiss DPA:
You have the following rights as an affected individual in accordance with the provisions of the Swiss DSG:
Right to information: You have the right to request confirmation as to whether data concerning you is being processed and to receive the information necessary for you to assert your rights under this law and to ensure transparent data processing (Art. 25 to 27 Swiss DSG).
Right to data disclosure or transfer: You have the right to request the disclosure of your personal data that you have provided to us in a commonly used electronic format (Art. 28 to 29 Swiss DSG).
Right to file a complaint: You have the right to file a complaint to protect your personality rights (Art. 32 para. 2 to para. 4 Swiss DSG).
Right to rectification: You have the right, in accordance with Art. 32 Swiss DSG, to request the rectification of inaccurate data concerning you. If it is not possible to determine the accuracy or inaccuracy of the data, you have the right to attach a statement of disagreement (Art. 32 para. 1 and 3 Swiss DSG).
Right to prohibition of processing: You have the right to request a prohibition or restriction of the processing of the data (Art. 32 para. 2 lit a. Swiss DSG).
Right to prohibition of disclosure to third parties: You have the right to request that a specific disclosure of data concerning you to third parties be prohibited (Art. 32 para. 2 lit b. Swiss DSG).
Right to deletion, destruction: You have the right to request the immediate deletion and destruction of data concerning you, or alternatively (Art. 32 para. 2 lit c. Swiss DSG).
Right to withdraw consent: You have the right to withdraw your consent with effect for the future.

Use of Cookies

Cookies are small text files or other data records that store information on end devices and read information from the end devices. For example, to store the login status in a user account, the contents of a shopping cart in an e-shop, the contents accessed or the functions used. Cookies can also be used for various purposes, e.g. for purposes of functionality, security and convenience of online offers as well as the creation of analyses of visitor flows.
Information on consent: We use cookies in accordance with the statutory provisions. Therefore, we obtain prior consent from users, except when it is not required by law. In particular, consent is not required if the storage and reading of information, including cookies, is strictly necessary in order to provide an information society service explicitly requested by the subscriber or user. Essential cookies usually include cookies with functions related to the display and operability of the onlineservice, load balancing, security, storage of users' preferences and choices or similar purposes related to the provision of the main and secondary functions of the onlineservice requested by users. The revocable consent will be clearly communicated to the user and will contain the information on the respective cookie use.
Information on legal bases under data protection law: The legal basis under data protection law on which we process users' personal data with the use of cookies depends on whether we ask users for consent. If users consent, the legal basis for processing their data is their declared consent. Otherwise, the data processed with the help of cookies is processed on the basis of our legitimate interests (e.g. in a business operation of our online services and improvement of its usability) or, if this is done in the context of the fulfillment of our contractual obligations, if the use of cookies is necessary to fulfill our contractual obligations. For which purposes the cookies are processed by us, we do clarify in the course of this privacy policy or in the context of our consent and processing procedures.
Retention period: With regard to the retention period, a distinction is drawn between the following types of cookies:

Temporary cookies (also known as "session cookies"): Temporary cookies are deleted at the latest after a user has left an online service and closed his or her end device (i.e. browser or mobile application). 
Permanent cookies: Permanent cookies remain stored even after the terminal device is closed. For example, the login status can be saved, or preferred content can be displayed directly when the user visits a website again. Likewise, user data collected with the help of cookies can be used for reach measurement. Unless we provide users with explicit information about the type and storage duration of cookies (e.g., as part of obtaining consent), users should assume that cookies are permanent and that the storage period can be up to two years.

General notes on revocation and objection (so-called "Opt-Out"): Users can revoke the consents they have given at any time and object to the processing in accordance with legal requirements. Users can restrict the use of cookies in their browser settings, among other options (although this may also limit the functionality of our online offering). A objection to the use of cookies for online marketing purposes can also be made through the websites https://optout.aboutads.info and https://www.youronlinechoices.com/.
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR); Consent (Article 6 (1) (a) GDPR).

Further information on processing methods, procedures and services used

Processing Cookie Data on the Basis of Consent:
We use a cookie management solution in which users' consent to the use of cookies, or the procedures and providers mentioned in the cookie management solution, can be obtained, managed and revoked by the users. The declaration of consent is stored so that it does not have to be retrieved again and the consent can be proven in accordance with the legal obligation.
Storage can take place server-sided and/or in a cookie (so-called opt-out cookie or with the aid of comparable technologies) in order to be able to assign the consent to a user or and/or his/her device. Subject to individual details of the providers of cookie management services, the following information applies: The duration of the storage of the consent can be up to two years. In this case, a pseudonymous user identifier is formed and stored with the date/time of consent, information on the scope of the consent (e.g. which categories of cookies and/or service providers) as well as the browser, system and used end device;
Legal Basis: Consent (Article 6 (1) (a) GDPR).

Business services

We process data of our contractual and business partners, e.g. customers and interested parties (collectively referred to as "contractual partners") within the context of contractual and comparable legal relationships as well as associated actions and communication with the contractual partners or pre-contractually, e.g. to answer inquiries.
We process this data in order to fulfill our contractual obligations. These include, in particular, the obligations to provide the agreed services, any update obligations and remedies in the event of warranty and other service disruptions. In addition, we process the data to protect our rights and for the purpose of administrative tasks associated with these obligations and company organization. Furthermore, we process the data on the basis of our legitimate interests in proper and economical business management as well as security measures to protect our contractual partners and our business operations from misuse, endangerment of their data, secrets, information and rights (e.g. for the involvement of telecommunications, transport and other auxiliary services as well as subcontractors, banks, tax and legal advisors, payment service providers or tax authorities). Within the framework of applicable law, we only disclose the data of contractual partners to third parties to the extent that this is necessary for the aforementioned purposes or to fulfill legal obligations. Contractual partners will be informed about further forms of processing, e.g. for marketing purposes, within the scope of this privacy policy.
Which data are necessary for the aforementioned purposes, we inform the contracting partners before or in the context of the data collection, e.g. in online forms by special marking (e.g. colors), and/or symbols (e.g. asterisks or the like), or personally.
We delete the data after expiry of statutory warranty and comparable obligations, i.e. in principle after expiry of 4 years, unless the data is stored in a customer account or must be kept for legal reasons of archiving. The statutory retention period for documents relevant under tax law as well as for commercial books, inventories, opening balance sheets, annual financial statements, the instructions required to understand these documents and other organizational documents and accounting records is ten years and for received commercial and business letters and reproductions of sent commercial and business letters six years. The period begins at the end of the calendar year in which the last entry was made in the book, the inventory, the opening balance sheet, the annual financial statements or the management report was prepared, the commercial or business letter was received or sent, or the accounting document was created, furthermore the record was made or the other documents were created.
If we use third-party providers or platforms to provide our services, the terms and conditions and privacy policies of the respective third-party providers or platforms shall apply in the relationship between the users and the providers.
Processed data types: Inventory data (e.g. names, addresses); Payment Data (e.g. bank details, invoices, payment history); Contact data (e.g. e-mail, telephone numbers); Contract data (e.g. contract object, duration, customer category); Content data (e.g. text input, photographs, videos); Images and/ or video recordings (e.g. photographs or video recordings of a person); Usage data (e.g. websites visited, interest in content, access times); Meta, communication and process data (e.g. IP addresses, time information, identification numbers, consent status). Special categories of personal data: Health Data (Article 9 (1) GDPR); Data related to sexual preferences, sex life, and/or sexual orientation (Article 9 (1) GDPR); Rreligious or philosophical beliefs (Article 9 (1) GDPR); Data revealing racial or ethnic origin (Article 9 (1) GDPR).
Data subjects: Prospective customers; Business and contractual partners; Students/ Participants; Users (e.g. website visitors, users of online services); Communication partner (Recipients of e-mails, letters, etc.); Customers.
Purposes of Processing: Provision of contractual services and customer support; Contact requests and communication; Office and organisational procedures; Managing and responding to inquiries; Security measures; Information technology infrastructure (Operation and provision of information systems and technical devices, such as computers, servers, etc.).); Web Analytics (e.g. access statistics, recognition of returning visitors); Targeting (e.g. profiling based on interests and behaviour, use of cookies); Profiles with user-related information (Creating user profiles); Provision of our online services and usability; Conversion tracking (Measurement of the effectiveness of marketing activities); Affiliate Tracking; Marketing;
Direct marketing (e.g. by e-mail or postal).
Legal Basis: Performance of a contract and prior requests (Article 6 (1) (b) GDPR); Compliance with a legal obligation (Article 6 (1) (c) GDPR); Legitimate Interests (Article 6 (1) (f) GDPR); Consent (Article 6 (1) (a) GDPR).

Further information on processing methods, procedures and services used:
Education and Training Services:
We process the data of the participants of our education and training programmes (uniformly referred to as " students") in order to provide them with our educational and training services. The data processed, the type, scope and purpose of the processing and the necessity of its processing are determined by the underlying contractual and educational relationship. The processing also includes the performance evaluation and evaluation of our services and the teachers and instructors.

As part of our activities, we may also process special categories of data, in particular information on the health of persons undergoing training or further training and data revealing ethnic origin, political opinions, religious or philosophical convictions. To this end, we obtain, if necessary, the express consent of the students to be trained and further educated and process the special categories of data otherwise only if it is necessary for the provision of training services, for purposes of health care, social protection or protection of vital interests of the students to be trained and further educated;
Legal Basis: Performance of a contract and prior requests (Article 6 (1) (b) GDPR).

Within the scope of our services, we may also process special categories of data, here in particular information on the health of clients, possibly with reference to their sexual life or sexual orientation and data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs. To this end, we obtain the express consent of clients where necessary and process the special categories of data otherwise for the purposes of health care, if the data is public or wit an other legal persmission.

Insofar as it is necessary for the fulfilment of our contractual obligations, the protection of vital interests or by law, or with theclients's consent, we disclose or transfer the clients's data to third parties or agents, such as public authorities, accounting offices and in the field of IT, office or comparable services, in compliance with professional regulations;
Legal Basis: Performance of a contract and prior requests (Article 6 (1) (b) GDPR).
Consulting:
We process the data of our clients, clients as well as interested parties and other clients or contractual partners (uniformly referred to as "clients") in order to provide them with our consulting services. The data processed, the type, scope and purpose of the processing and the necessity of its processing are determined by the underlying contractual and client relationship.

Insofar as it is necessary for the fulfilment of our contract, for the protection of vital interests or by law, or with the consent of the client, we disclose or transfer the client's data to third parties or agents, such as authorities, courts, subcontractors or in the field of IT, office or comparable services, taking into account the professional requirements;
Legal Basis: Performance of a contract and prior requests (Article 6 (1) (b) GDPR).

Online Courses and Online Training:

We process the data of the participants of our online courses and online trainings (uniformly referred to as "participants") in order to be able to provide our course and training services to them. The data processed in this context, the type, scope, purpose and necessity of its processing are determined by the underlying contractual relationship. The data basically include details of the courses taken and services provided and, insofar as part of our range of services, personal specifications and results of the participants. The forms of processing also include the performance assessment and evaluation of our services and those of the course and training instructors;
Legal Basis: Performance of a contract and prior requests (Article 6 (1) (b) GDPR).
Project and Development Services:
We process the data of our customers and clients (hereinafter uniformly referred to as "customers") in order to enable them to select, acquire or commission the selected services or works as well as associated activities and to pay for and make available such services or works or to perform such services or works.

The required information is indicated as such within the framework of the conclusion of the agreement, order or equivalent contract and includes the information required for the provision of services and invoicing as well as contact information in order to be able to hold any consultations. Insofar as we gain access to the information of end customers, employees or other persons, we process it in accordance with the legal and contractual requirements;
Legal Basis: Performance of a contract and prior requests (Article 6 (1) (b) GDPR).

Adobe Creative Cloud:

Applications and cloud storage for photo editing, video editing, graphic design, and web development;
Service provider: Adobe Systems Software Ireland Companies, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland;
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Website: https://www.adobe.com/creativecloud.html
Privacy Policy: https://www.adobe.com/privacy.html
Data Processing Agreement: Provided by the service provider;
Standard Contractual Clauses (Safeguarding the level of data protection when processing data in third countries): Inclusion in the Data Processing Agreement.

Amazon Web Services (AWS):

Services in the field of the provision of information technology infrastructure and related services (e.g. storage space and/or computing capacities);
Service provider: Amazon Web Services EMEA SARL, 38 avenue John F. Kennedy, 1855, Luxembourg;
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Website: https://aws.amazon.com/
Privacy Policy: https://aws.amazon.com/privacy/
Data Processing Agreement: https://aws.amazon.com/compliance/gdpr-center/

Standard Contractual Clauses (Safeguarding the level of data protection when processing data in third countries): Inclusion in the Data Processing Agreement.
Software and Platform Services:
We process the data of our users, registered and any test users (hereinafter uniformly referred to as "users") in order to provide them with our contractual services and on the basis of legitimate interests to ensure the security of our offer and to develop it further. The required details are identified as such within the context of the conclusion of the agreement, order or comparable contract and include the details required for the provision of services and invoicing as well as contact information in order to be able to hold any further consultations; Legal Basis: Performance of a contract and prior requests (Article 6 (1) (b) GDPR).

ChatGPT:

AI-based service designed to understand and generate natural language and related input and data, analyze information, and make predictions ("AI", meaning "Artificial Intelligence" shall be construed in the applicable legal sense of the term);
Service provider: OpenAI OpCo, LLC, 3180 18th St., San Francisco, CA 94110 USA;
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Website: https://openai.com/product
Privacy Policy: https://openai.com/policies/privacy-policy
Opt-Out: https://docs.google.com/forms/d/e/1FAIpQLSevgtKyiSWIOj6CV6XWBHl1daPZSOcIWzcUYUXQ1xttjBgDpA/viewform

Confluence:

Software for the creation and administration of Wiki & knowledge platforms;
Service provider: Atlassian Inc. (San Francisco, Harrison Street Location), 1098 Harrison Street, San Francisco, California 94103, USA;
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Website: https://www.atlassian.com/software/confluence
Privacy Policy: https://www.atlassian.com/legal/privacy-policy
Standard Contractual Clauses (Safeguarding the level of data protection when processing data in third countries): Part of the Data Processing Agreement;
Further Information: Data Transfer Impact Assessment:
https://www.atlassian.com/legal/data-transfer-impact-assessment

Countries within the EU/EEA (e.g. Germany, Austria):

Google Analytics

We use Google Analytics to perform measurement and analysis of the use of our online services by users based on a pseudonymous user identification number. This identification number does not contain any unique data, such as names or email addresses. It is used to assign analysis information to an end device in order to recognize which content users have accessed within one or various usage processes, which search terms they have used, have accessed again or have interacted with our online services. Likewise, the time of use and its duration are stored, as well as the sources of users referring to our online services and technical aspects of their end devices and browsers. In the process, pseudonymous profiles of users are created with information from the use of various devices, and cookies may be used. In Analytics, higher level geographic location data is provided by collecting the following metadata based on IP search: "city" (and the derived latitude and longitude of the city), "continent", "country", "region", "subcontinent" (and the ID-based equivalents). To ensure the protection of user data in the EU, Google receives and processes all user data via domains and servers within the EU. The IP address of users is not logged and is shortened by the last two digits by default. The shortening of the IP address takes place on EU servers for EU users. In addition, all sensitive data collected from users in the EU is deleted before it is collected via EU domains and servers;
Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland;
Legal Basis: Consent (Article 6 (1) (a) GDPR);
Website: https://marketingplatform.google.com/intl/en/about/analytics/
Privacy Policy: https://policies.google.com/privacy
Data Processing Agreement: https://business.safety.google/adsprocessorterms/
Standard Contractual Clauses (Safeguarding the level of data protection when processing data in third countries): https://business.safety.google/adsprocessorterms
Opt-Out: Opt-Out-Plugin: https://tools.google.com/dlpage/gaoptout?hl=en
Settings for the Display of Advertisements: https://adssettings.google.com/authenticated

Further Information

https://privacy.google.com/businesses/adsservices (Types of processing and data processed).
Google Analytics in Consent Mode:
In consent mode, personal data of users is processed by Google for measurement and advertising purposes depending on the consent of the users. The consent is obtained from the users as part of our online services. If the consent of the users is missing altogether, then the data is only processed on an aggregated (i.e. not assigned to individual users and summarized) level. If the consent only includes statistical measurement, then no personal data of the users will be processed for ad display or measurement of the success of advertisements (so-called "conversion");
Legal Basis: Consent (Article 6 (1) (a) GDPR);
Website: https://support.google.com/analytics/answer/9976101?hl=en

Jira:
Web application for error management, troubleshooting and operational project management;
Service provider: Atlassian Inc. (San Francisco, Harrison Street Location), 1098 Harrison Street, San Francisco, California 94103, USA;
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Website: https://www.atlassian.com/de/software/jira
Privacy Policy: https://www.atlassian.com/legal/privacy-policy
Data Processing Agreement: https://www.atlassian.com/legal/data-processing-addendum
Standard Contractual Clauses (Safeguarding the level of data protection when processing data in third countries):
Part of the Data Processing Agreement; Further Information:
Data Transfer Impact Assessment: https://www.atlassian.com/legal/data-transfer-impact-assessment

No collection of detailed location and device data (Google Analytics function):
No detailed location and device data is recorded -further information:
https://support.google.com/analytics/answer/12017362

Contact form:
When users contact us via our contact form, e-mail or other communication channels, we process the data provided to us in this context to process the communicated request;
Legal Basis: Performance of a contract and prior requests (Article 6 (1) (b) GDPR), Legitimate Interests (Article 6 (1) (f) GDPR).

LinkedIn:
Insights Tag / Conversion tracking;

Service provider: LinkedIn Ireland Unlimited Company, Wilton Plaza Wilton Place, Dublin 2, Ireland;
Legal Basis: Consent (Article 6 (1) (a) GDPR);
Website: https://www.linkedin.com
Privacy Policy: https://www.linkedin.com/legal/privacy-policy
cookie policy: https://www.linkedin.com/legal/cookie_policy
Standard Contractual Clauses (Safeguarding the level of data protection when processing data in third countries): https://legal.linkedin.com/dpa
Opt-Out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

LinkedIn:
Social network;

Service provider: LinkedIn Ireland Unlimited Company, Wilton Plaza Wilton Place, Dublin 2, Ireland;
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Website: https://www.linkedin.com
Privacy Policy: https://www.linkedin.com/legal/privacy-policy
Data Processing Agreement: https://legal.linkedin.com/dpa
Standard Contractual Clauses (Safeguarding the level of data protection when processing data in third countries): https://legal.linkedin.com/dpa
Opt-Out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

LinkedIn Ads:
Placement of ads within the LinkedIn platform and analysis of ad results;
Service provider: LinkedIn Ireland Unlimited Company, Wilton Plaza Wilton Place, Dublin 2, Ireland;
Legal Basis: Consent (Article 6 (1) (a) GDPR), Legitimate Interests (Article 6 (1) (f) GDPR);
Website: https://business.linkedin.com/de-de/marketing-solutions/ads
Privacy Policy: https://www.linkedin.com/legal/privacy-policy
Standard Contractual Clauses - Safeguarding the level of data protection when processing data in third countries): https://legal.linkedin.com/dpa
Opt-Out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

LinkedIn plugins and contents:
LinkedIn plugins and contents - This can include content such as images, videos or text and buttons with which users can share content from this online service within LinkedIn;
Service provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland;
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Website: https://www.linkedin.com
Privacy Policy: https://www.linkedin.com/legal/privacy-policy
Data Processing Agreement: https://legal.linkedin.com/dpa
Standard Contractual Clauses - Safeguarding the level of data protection when processing data in third countries): https://legal.linkedin.com/dpa
Opt-Out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

Microsoft Teams:
Conference and communication software;
Service provider: Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland, parent company: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA;
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Website: https://www.microsoft.com/de-de/microsoft-365
Privacy Policy: https://privacy.microsoft.com/de-de/privacystatement
Security information: https://www.microsoft.com/de-de/trustcenter
Standard Contractual Clauses (Safeguarding the level of data protection when processing data in third countries): https://www.microsoft.com/licensing/docs/view/Microsoft-Products-and-Services-Data-Protection-Addendum-DPA

Midjourney:
AI-based image processing service designed to understand and generate natural language and related input and data, analyze information, and make predictions ("AI", meaning "Artificial Intelligence" shall be construed in the applicable legal sense of the term);
Service provider: Midjourney, Inc., 795 Folsom Street, 1st Floor, San Francisco, CA 94107 USA;
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Website: https://www.midjourney.com/
Privacy Policy: https://docs.midjourney.com/docs/privacy-policy

Pipedrive:
Cloud-based customer relationship management software to organize and optimize our customer and partner relationships and to manage incoming emails and information requests; Service provider: Pipedrive OÜ, Paldiski mnt 80, Tallinn 10617, Estonia;
We track Pipedrive shortlinks in the form of links or QR codes for internal marketing purposes.
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Website: https://www.pipedrive.com/
Privacy Policy: https://www.pipedrive.com/en/privacy
Data Processing Agreement: https://www.pipedrive.com/en/terms-of-service#data-processing-contract

Slack:
Instant messaging service;
Service provider: Slack Technologies, Inc., 500 Howard Street, San Francisco, CA 94105, USA;
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Website: https://slack.com/
Privacy Policy: https://slack.com/intl/en-de/legal
Data Processing Agreement: https://slack.com/intl/de-de/terms-of-service/data-processing
Standard Contractual Clauses - Safeguarding the level of data protection when processing data in third countries): https://slack.com/intl/de-de/terms-of-service/data-processing Further Information: Security measures:
https://slack.com/intl/en-gb/security-practices

Provision of online services and web hosting

We process user data in order to be able to provide them with our online services. For this purpose, we process the IP address of the user, which is necessary to transmit the content and functions of our online services to the user's browser or terminal device.
Processed data types: Usage data (e.g. websites visited, interest in content, access times); Meta, communication and process data (e.g. IP addresses, time information, identification numbers, consent status); Content data (e.g. text input, photographs, videos).
Data subjects: Users (e.g. website visitors, users of online services); Business and contractual partners.
Purposes of Processing: Provision of our online services and usability; Information technology infrastructure (Operation and provision of information systems and technical devices, such as computers, servers, etc.) Security measures.
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR).

Further information on processing methods, procedures and services used

Provision of online offer on rented hosting space:
For the provision of our online services, we use storage space, computing capacity and software that we rent or otherwise obtain from a corresponding server provider (also referred to as a "web hoster")
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR).
Collection of Access Data and Log Files:
The access to our online services is logged in the form of so-called "server log files". Server log files may include the address and name of the web pages and files accessed, the date and time of access, data volumes transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page) and, as a general rule, IP addresses and the requesting provider.
The server log files can be used for security purposes, e.g. to avoid overloading the servers (especially in the case of abusive attacks, so-called DDoS attacks) and to ensure the stability and optimal load balancing of the servers;
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Retention period: Log file information is stored for a maximum period of 30 days and then deleted or anonymized. Data, the further storage of which is necessary for evidence purposes, are excluded from deletion until the respective incident has been finally clarified.
Content-Delivery-Network:
We use a so-called "Content Delivery Network" (CDN). A CDN is a service with whose help contents of our online services, in particular large media files, such as graphics or scripts, can be delivered faster and more securely with the help of regionally distributed servers connected via the Internet;
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR).

Amazon Web Services (AWS):
Services in the field of the provision of information technology infrastructure and related services (e.g. storage space and/or computing capacities);
Service provider: Amazon Web Services EMEA SARL, 38 avenue John F. Kennedy, 1855, Luxembourg;
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Website: https://aws.amazon.com/
Privacy Policy: https://aws.amazon.com/privacy/
Data Processing Agreement: https://aws.amazon.com/compliance/gdpr-center/
Standard Contractual Clauses (Safeguarding the level of data protection when processing data in third countries): Inclusion in the Data Processing Agreement.

Blogs and publication media

We use blogs or comparable means of online communication and publication (hereinafter "publication medium"). Readers' data will only be processed for the purposes of the publication medium to the extent necessary for its presentation and communication between authors and readers or for security reasons. For the rest, we refer to the information on the processing of visitors to our publication medium within the scope of this privacy policy.
Processed data types: Inventory data (e.g. names, addresses); Contact data (e.g. e-mail, telephone numbers); Content data (e.g. text input, photographs, videos); Usage data (e.g. websites visited, interest in content, access times); Meta, communication and process data (e.g. IP addresses, time information, identification numbers, consent status).
Data subjects: Users (e.g. website visitors, users of online services).
Purposes of Processing: Provision of contractual services and customer support; Feedback (e.g. collecting feedback via online form); Provision of our online services and usability. Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR).

Contact and Inquiry Management

When contacting us (e.g. via mail, contact form, e-mail, telephone or via social media) as well as in the context of existing user and business relationships, the information of the inquiring persons is processed to the extent necessary to respond to the contact requests and any requested measures.
Processed data types: Contact data (e.g. e-mail, telephone numbers); Content data (e.g. text input, photographs, videos); Usage data (e.g. websites visited, interest in content, access times); Meta, communication and process data (e.g. IP addresses, time information, identification numbers, consent status); Inventory data (e.g. names, addresses); Contract data (e.g. contract object, duration, customer category).
Data subjects: Communication partner (Recipients of e-mails, letters, etc.); Customers; Prospective customers; Business and contractual partners.
Purposes of Processing: Contact requests and communication; Managing and responding to inquiries; Feedback (e.g. collecting feedback via online form); Provision of our online services and usability; Provision of contractual services and customer support; Office and organisational procedures; Marketing; Affiliate Tracking.
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR); Performance of a contract and prior requests (Article 6 (1) (b) GDPR).

Further information on processing methods, procedures and services used

Contact form:
When users contact us via our contact form, e-mail or other communication channels, we process the data provided to us in this context to process the communicated request;
Legal Basis: Performance of a contract and prior requests (Article 6 (1) (b) GDPR), Legitimate Interests (Article 6 (1) (f) GDPR).

Pipedrive:
Cloud-based customer relationship management software to organize and optimize our customer and partner relationships and to manage incoming emails and information requests;
Service provider: Pipedrive OÜ, Paldiski mnt 80, Tallinn 10617, Estonia;
We track Pipedrive shortlinks in the form of links or QR codes for internal marketing purposes.
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Website: https://www.pipedrive.com/
Privacy Policy: https://www.pipedrive.com/en/privacy
Data Processing Agreement: https://www.pipedrive.com/en/terms-of-service#data-processing-contract

Video Conferences, Online Meetings, Webinars and Screen-Sharing

We use platforms and applications of other providers (hereinafter referred to as "Conference Platforms") for the purpose of conducting video and audio conferences, webinars and other types of video and audio meetings (hereinafter collectively referred to as "Conference"). When using the Conference Platforms and their services, we comply with the legal requirements. Data processed by Conference Platforms: In the course of participation in a Conference, the Data of the participants listed below are processed. The scope of the processing depends, on the one hand, on which data is requested in the context of a specific Conference (e.g., provision of access data or clear names) and which optional information is provided by the participants. In addition to processing for the purpose of conducting the conference, participants' Data may also be processed by the Conference Platforms for security purposes or service optimization. The processed Date includes personal information (first name, last name), contact information (e-mail address, telephone number), access data (access codes or passwords), profile pictures, information on professional position/function, the IP address of the internet access, information on the participants' end devices, their operating system, the browser and its technical and linguistic settings, information on the content-related communication processes, i.e. entries in chats and audio and video data, as well as the use of other available functions (e.g. surveys). The content of communications is encrypted to the extent technically provided by the conference providers. If participants are registered as users with the Conference Platforms, then further data may be processed in accordance with the agreement with the respective Conference Provider.
Logging and recording: If text entries, participation results (e.g. from surveys) as well as video or audio recordings are recorded, this will be transparently communicated to the participants in advance and they will be asked - if necessary - for their consent.
Data protection measures of the participants: Please refer to the data privacy information of the Conference Platforms for details on the processing of your data and select the optimum security and data privacy settings for you within the framework of the settings of the conference platforms. Furthermore, please ensure data and privacy protection in the background of your recording for the duration of a Conference (e.g., by notifying roommates, locking doors, and using the background masking function, if technically possible). Links to the conference rooms as well as access data, should not be passed on to unauthorized third parties.
Notes on legal bases: Insofar as, in addition to the Conference Platforms, we also process users' data and ask users for their consent to use contents from the Conferences or certain functions (e.g. consent to a recording of Conferences), the legal basis of the processing is this consent. Furthermore, our processing may be necessary for the fulfillment of our contractual obligations (e.g. in participant lists, in the case of reprocessing of Conference results, etc.). Otherwise, user data is processed on the basis of our legitimate interests in efficient and secure communication with our communication partners.
Processed data types:
Inventory data (e.g. names, addresses); Contact data (e.g. e-mail, telephone numbers); Content data (e.g. text input, photographs, videos); Usage data (e.g. websites visited, interest in content, access times); Meta, communication and process data (e.g. IP addresses, time information, identification numbers, consent status).
Data subjects: Communication partner (Recipients of e-mails, letters, etc.); Users (e.g. website visitors, users of online services); Persons depicted.
Purposes of Processing: Provision of contractual services and customer support; Contact requests and communication; Office and organisational procedures.
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR).

Further information on processing methods, procedures and services used:

Cisco WebEx:
Conference and communication software;
Service provider: Webex Communications Deutschland GmbH, Hansaallee 249, c/o Cisco Systems GmbH, 40549 Düsseldorf, parent company: Cisco Systems, Inc. 170 West Tasman Dr., San Jose, CA 95134, USA;
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Website: https://www.webex.com
Privacy Policy: https://www.cisco.com/c/en/us/about/legal/privacy-full.html

Microsoft Teams:
Conference and communication software;
Service provider: Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland, parent company: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA;
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Website: https://www.microsoft.com/de-de/microsoft-365
Privacy Policy: https://privacy.microsoft.com/de-de/privacystatement
Security information:
https://www.microsoft.com/de-de/trustcenter
Standard Contractual Clauses - Safeguarding the level of data protection when processing data in third countries): https://www.microsoft.com/licensing/docs/view/Microsoft-Products-and-Services-Data-Protection-Addendum-DPA

Zoom:
Conference and communication software;
Service provider: Zoom Video Communications, Inc., 55 Almaden Blvd., Suite 600, San Jose, CA 95113, USA;
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Website: https://zoom.us
Privacy Policy: https://zoom.us/docs/de-de/privacy-and-legal.html
Data Processing Agreement: https://zoom.us/docs/de-de/privacy-and-legal.html (referred to as Global DPA);
Standard Contractual Clauses (Safeguarding the level of data protection when processing data in third countries): https://zoom.us/docs/de-de/privacy-and-legal.html (referred to as Global DPA).

Job Application Process

The application process requires applicants to provide us with the data necessary for their assessment and selection. The information required can be found in the job description or, in the case of online forms, in the information contained therein.
In principle, the required information includes personal information such as name, address, a contact option and proof of the qualifications required for a particular employment. Upon request, we will be happy to provide you with additional information.
If made available, applicants can submit their applications via an online form. The data will be transmitted to us encrypted according to the state of the art. Applicants can also send us their applications by e-mail. Please note, however, that e-mails on the Internet are generally not sent in encrypted form. As a rule, e-mails are encrypted during transport, but not on the servers from which they are sent and received. We can therefore accept no responsibility for the transmission path of the application between the sender and the reception on our server. For the purposes of searching for applicants, submitting applications and selecting applicants, we may make use of the applicant management and recruitment software, platforms and services of third-party providers in compliance with legal requirements. Applicants are welcome to contact us about how to submit their application or send it to us by regular mail. Processing of special categories of data: To the extent that special categories of personal data (Article 9(1) GDPR, e.g., health data, such as disability status or ethnic origin) are requested from applicants during the application process, their processing is carried out so that the controller or the data subject can exercise rights arising from employment law and the law of social security and social protection, in the case of protection of vital interests of the applicants or other persons, or for purposes of preventive or occupational medicine, for the assessment of the employee's work ability, for medical diagnosis, for the provision or treatment in the health or social sector, or for the management of systems and services in the health or social sector (Article 9 (2) (b) (c) (h) GDPR).
Ereasure of data: In the event of a successful application, the data provided by the applicants may be further processed by us for the purposes of the employment relationship. Otherwise, if the application for a job offer is not successful, the applicant's data will be deleted. Applicants' data will also be deleted if an application is withdrawn, to which applicants are entitled at any time. Subject to a justified revocation by the applicant, the deletion will take place at the latest after the expiry of a period of six months, so that we can answer any follow-up questions regarding the application and comply with our duty of proof under the regulations on equal treatment of applicants. Invoices for any reimbursement of travel expenses are archived in accordance with tax regulations.
Admission to a talent pool - Admission to an talent pool, if offered, is based on consent. Applicants are informed that their consent to be included in the talent pool is voluntary, has no influence on the current application process and that they can revoke their consent at any time for the future.

Processed data types: Inventory data (e.g. names, addresses); Contact data (e.g. e-mail, telephone numbers); Content data (e.g. text input, photographs, videos); Job applicant details (e.g. Personal data, postal and contact addresses and the documents pertaining to the application and the information contained therein, such as cover letter, curriculum vitae, certificates, etc., as well as other information on the person or qualifications of applicants provided with regard to a specific job or voluntarily by applicants). Data subjects: Job applicants.
Purposes of Processing: Job Application Process (Establishment and possible later execution as well as possible later termination of the employment relationship). Legal Basis: Job application process as a pre-contractual or contractual relationship (Article 6 (1) (b) GDPR).

Cloud Services

We use Internet-accessible software services (so-called "cloud services", also referred to as "Software as a Service") provided on the servers of its providers for the storage and management of content (e.g. document storage and management, exchange of documents, content and information with certain recipients or publication of content and information). Within this framework, personal data may be processed and stored on the provider's servers insofar as this data is part of communication processes with us or is otherwise processed by us in accordance with this privacy policy. This data may include in particular master data and contact data of data subjects, data on processes, contracts, other proceedings and their contents. Cloud service providers also process usage data and metadata that they use for security and service optimization purposes.
If we use cloud services to provide documents and content to other users or publicly accessible websites, forms, etc., providers may store cookies on users' devices for web analysis or to remember user settings (e.g. in the case of media control).
Processed data types: Inventory data (e.g. names, addresses); Contact data (e.g. e-mail, telephone numbers); Content data (e.g. text input, photographs, videos); Usage data (e.g. websites visited, interest in content, access times); Meta, communication and process data (e.g. IP addresses, time information, identification numbers, consent status); Images and/ or video recordings (e.g. photographs or video recordings of a person).
Data subjects: Customers; Employees (e.g. Employees, job applicants); Prospective customers; Communication partner (Recipients of e-mails, letters, etc.). Purposes of Processing: Office and organisational procedures; Information technology infrastructure (Operation and provision of information systems and technical devices, such as computers, servers, etc.).); Provision of contractual services and customer support.
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR).

Further information on processing methods, procedures and services used:

Adobe Creative Cloud: Applications and cloud storage for photo editing, video editing, graphic design, and web development;
Service provider: Adobe Systems Software Ireland Companies, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland;
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Website: https://www.adobe.com/creativecloud.html
Privacy Policy: https://www.adobe.com/privacy.html
Data Processing Agreement: Provided by the service provider;
Standard Contractual Clauses (Safeguarding the level of data protection when processing data in third countries): Inclusion in the Data Processing Agreement.

Microsoft Cloud Services:
Cloud storage, cloud infrastructure services and cloud-based application software;
Service provider: Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland, parent company: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA;
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Website: https://microsoft.com
Privacy Policy: https://privacy.microsoft.com/de-de/privacystatement
Security information: https://www.microsoft.com/de-de/trustcenter
Data Processing Agreement: https://www.microsoft.com/licensing/docs/view/Microsoft-Products-and-Services-Data-Protection-Addendum-DPA
Standard Contractual Clauses (Safeguarding the level of data protection when processing data in third countries): https://www.microsoft.com/licensing/docs/view/Microsoft-Products-and-Services-Data-Protection-Addendum-DPA

Newsletter and Electronic Communications

We send newsletters, e-mails and other electronic communications (hereinafter referred to as "newsletters") only with the consent of the recipient or a legal permission. Insofar as the contents of the newsletter are specifically described within the framework of registration, they are decisive for the consent of the user. Otherwise, our newsletters contain information about our services and us.
In order to subscribe to our newsletters, it is generally sufficient to enter your e-mail address. We may, however, ask you to provide a name for the purpose of contacting you personally in the newsletter or to provide further information if this is required for the purposes of the newsletter.
Double opt-in procedure: The registration to our newsletter takes place in general in a so-called Double-Opt-In procedure. This means that you will receive an e-mail after registration asking you to confirm your registration. This confirmation is necessary so that no one can register with external e-mail addresses.
The registrations for the newsletter are logged in order to be able to prove the registration process according to the legal requirements. This includes storing the login and confirmation times as well as the IP address. Likewise the changes of your data stored with the dispatch service provider are logged.
Deletion and restriction of processing: We may store the unsubscribed email addresses for up to three years based on our legitimate interests before deleting them to provide evidence of prior consent. The processing of these data is limited to the purpose of a possible defense against claims. An individual deletion request is possible at any time, provided that the former existence of a consent is confirmed at the same time. In the case of an obligation to permanently observe an objection, we reserve the right to store the e-mail address solely for this purpose in a blocklist.
The logging of the registration process takes place on the basis of our legitimate interests for the purpose of proving its proper course. If we commission a service provider to send e-mails, this is done on the basis of our legitimate interests in an efficient and secure sending system.

Contents:
Information about us, our services, promotions and offers.
Processed data types: Inventory data (e.g. names, addresses); Contact data (e.g. e-mail, telephone numbers); Meta, communication and process data (e.g. IP addresses, time information, identification numbers, consent status); Usage data (e.g. websites visited, interest in content, access times); Content data (e.g. text input, photographs, videos); Contract data (e.g. contract object, duration, customer category).
Data subjects: Communication partner (Recipients of e-mails, letters, etc.); Customers; Prospective customers; Business and contractual partners.
Purposes of Processing: Direct marketing (e.g. by e-mail or postal); Provision of contractual services and customer support; Contact requests and communication; Office and organisational procedures; Marketing; Affiliate Tracking.
Legal Basis: Consent (Article 6 (1) (a) GDPR); Legitimate Interests (Article 6 (1) (f) GDPR).
Opt-Out:
You can cancel the receipt of our newsletter at any time, i.e. revoke your consent or object to further receipt. You will find a link to cancel the newsletter either at the end of each newsletter or you can otherwise use one of the contact options listed above, preferably e-mail.

Further information on processing methods, procedures and services used:
Measurement of opening rates and click rates:
The newsletters contain a so-called "web-beacon", i.e. a pixel-sized file, which is retrieved from our server when the newsletter is opened or, if we use a mailing service provider, from its server. Within the scope of this retrieval, technical information such as information about the browser and your system, as well as your IP address and time of retrieval are first collected.

This information is used for the technical improvement of our newsletter on the basis of technical data or target groups and their reading behaviour on the basis of their retrieval points (which can be determined with the help of the IP address) or access times. This analysis also includes determining whether newsletters are opened, when they are opened and which links are clicked. This information is assigned to the individual newsletter recipients and stored in their profiles until the profiles are deleted. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.

The measurement of opening rates and click rates as well as the storage of the measurement results in the profiles of the users and their further processing are based on the consent of the users.

A separate objection to the performance measurement is unfortunately not possible, in this case the entire newsletter subscription must be cancelled or objected to. In this case, the stored profile information will be deleted;
Legal Basis: Consent (Article 6 (1) (a) GDPR).

Pipedrive:
Cloud-based customer relationship management software to organize and optimize our customer and partner relationships and to manage incoming emails and information requests;
Service provider: Pipedrive OÜ, Paldiski mnt 80, Tallinn 10617, Estonia;
We track Pipedrive shortlinks in the form of links or QR codes for internal marketing purposes.
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Website: https://www.pipedrive.com/
Privacy Policy: https://www.pipedrive.com/en/privacy
Data Processing Agreement: https://www.pipedrive.com/en/terms-of-service#data-processing-contract

Commercial communication by E-Mail, Postal Mail, Fax or Telephone

We process personal data for the purposes of promotional communication, which may be carried out via various channels, such as e-mail, telephone, post or fax, in accordance with the legal requirements.
The recipients have the right to withdraw their consent at any time or to object to the advertising communication at any time.
After revocation or objection, we store the data required to prove the past authorization to contact or send up to three years from the end of the year of revocation or objection on the basis of our legitimate interests. The processing of this data is limited to the purpose of a possible defense against claims. Based on the legitimate interest to permanently observe the revocation, respectively objection of the users, we further store the data necessary to avoid a renewed contact (e.g. depending on the communication channel, the e-mail address, telephone number, name).
Processed data types: Inventory data (e.g. names, addresses); Contact data (e.g. e-mail, telephone numbers).
Data subjects: Communication partner (Recipients of e-mails, letters, etc.).
Purposes of Processing: Direct marketing (e.g. by e-mail or postal).
Legal Basis: Consent (Article 6 (1) (a) GDPR); Legitimate Interests (Article 6 (1) (f) GDPR).

Surveys and Questionnaires

We conduct surveys and interviews to gather information for the survey purpose communicated in each case. The surveys and questionnaires ("surveys") carried out by us are evaluated anonymously. Personal data is only processed insofar as this is necessary for the provision and technical execution of the survey (e.g. processing the IP address to display the survey in the user's browser or to enable a resumption of the survey with the aid of a cookie).
Processed data types: Contact data (e.g. e-mail, telephone numbers); Content data (e.g. text input, photographs, videos); Usage data (e.g. websites visited, interest in content, access times); Meta, communication and process data (e.g. IP addresses, time information, identification numbers, consent status).
Data subjects: Communication partner (Recipients of e-mails, letters, etc.); Participants.
Purposes of Processing: Feedback (e.g. collecting feedback via online form).
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR).

Within our online services, we include so-called affiliate links or other references (which for example may include search forms, widgets or discount codes) to the offers and services of third parties (collectively referred to as "affiliate links"). When users follow affiliate links or subsequently take advantage of offers, we may receive commission or other benefits (collectively referred to as "commission") from these third parties.
In order to be able to track whether the users have followed the offers of an affiliate link used by us, it is necessary for the respective third party to know that the users have followed an affiliate link used within our online services. The assignment of affiliate links to the respective business transactions or other actions (e.g., purchases) serves the sole purpose of commission settlement and is removed as soon as it is no longer required for this purpose.
For the purposes of the aforementioned affiliate link assignment, the affiliate links may be supplemented by certain values that may be a component of the link or otherwise stored, for example, in a cookie. The values may include in particular the source website (referrer), time, an online identifier of the operator of the website on which the affiliate link was located, an online identifier of the respective offer, the type of link used, the type of offer and an online identifier of the user.
Information on legal basis: If we ask the users for their consent to the use of third party providers, the legal basis of the processing is consent. Otherwise, user data will be processed on the basis of our legitimate interests (i.e. interest in efficient, economic and recipient friendly services). In this context, we would also like to refer you to the information on the use of cookies in this privacy policy.
Processed data types: Contract data (e.g. contract object, duration, customer category); Usage data (e.g. websites visited, interest in content, access times); Meta, communication and process data (e.g. IP addresses, time information, identification numbers, consent status).
Data subjects: Users (e.g. website visitors, users of online services).
Purposes of Processing: Affiliate Tracking.
Legal Basis: Consent (Article 6 (1) (a) GDPR); Legitimate Interests (Article 6 (1) (f) GDPR).

Further information on processing methods, procedures and services used:
Service Provider:

Profiles in Social Networks (Social Media)

We maintain online presences within social networks and process user data in this context in order to communicate with the users active there or to offer information about us.
We would like to point out that user data may be processed outside the European Union. This may entail risks for users, e.g. by making it more difficult to enforce users' rights.
In addition, user data is usually processed within social networks for market research and advertising purposes. For example, user profiles can be created on the basis of user behaviour and the associated interests of users. The user profiles can then be used, for example, to place advertisements within and outside the networks which are presumed to correspond to the interests of the users. For these purposes, cookies are usually stored on the user's computer, in which the user's usage behaviour and interests are stored. Furthermore, data can be stored in the user profiles independently of the devices used by the users (especially if the users are members of the respective networks or will become members later on).
For a detailed description of the respective processing operations and the opt-out options, please refer to the respective data protection declarations and information provided by the providers of the respective networks.
Also in the case of requests for information and the exercise of rights of data subjects, we point out that these can be most effectively pursued with the providers. Only the providers have access to the data of the users and can directly take appropriate measures and provide information. If you still need help, please do not hesitate to contact us.
Processed data types: Contact data (e.g. e-mail, telephone numbers); Content data (e.g. text input, photographs, videos); Usage data (e.g. websites visited, interest in content, access times); Meta, communication and process data (e.g. IP addresses, time information, identification numbers, consent status).
Data subjects: Users (e.g. website visitors, users of online services).
Purposes of Processing: Contact requests and communication; Feedback (e.g. collecting feedback via online form); Marketing.
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR).

Further information on processing methods, procedures and services used

Facebook-Pages:
Profiles within the social network Facebook - We are jointly responsible (so called "joint controller") with Meta Platforms Ireland Limited for the collection (but not the further processing) of data of visitors to our Facebook page. This data includes information about the types of content users view or interact with, or the actions they take - see "Things that you and others do and provide" in the Facebook Data Policy:
https://www.facebook.com/policy and information about the devices used by users (e.g., IP addresses, operating system, browser type, language settings, cookie information; see "Device Information" in the Facebook Data Policy:
https://www.facebook.com/policy). As explained in the Facebook Data Policy under "How we use this information?" Facebook also collects and uses information to provide analytics services, known as "page insights," to site operators to help them understand how people interact with their pages and with content associated with them. We have concluded a special agreement with Facebook ("Information about Page-Insights", https://www.facebook.com/legal/terms/page_controller_addendum), which regulates in particular the security measures that Facebook must observe and in which Facebook has agreed to fulfill the rights of the persons concerned (i.e. users can send information access or deletion requests directly to Facebook). The rights of users (in particular to access to information, erasure, objection and complaint to the competent supervisory authority) are not restricted by the agreements with Facebook. Further information can be found in the "Information about Page Insights" (https://www.facebook.com/legal/terms/information_about_page_insights_data);
Service provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland;
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Website: https://www.facebook.com
Privacy Policy: https://www.facebook.com/about/privacy
Standard Contractual Clauses (Safeguarding the level of data protection when processing data in third countries):https://www.facebook.com/legal/EU_data_transfer_addendum
Further Information:
Joint Controllership Agreement:
https://www.facebook.com/legal/terms/information_about_page_insights_data
The joint controllership is limited to the collection and transfer of the data to Meta Platforms Ireland Limited, a company located in the EU. Further processing of the data is the sole responsibility of Meta Platforms Ireland Limited, which concerns in particular the transfer of the data to the parent company Meta Platforms, Inc. in the USA (on the basis of standard contractual clauses concluded between Meta Platforms Ireland Limited and Meta Platforms, Inc.).

LinkedIn:
Social network;
Service provider: LinkedIn Ireland Unlimited Company, Wilton Plaza Wilton Place, Dublin 2, Ireland;
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Website: https://www.linkedin.com
Privacy Policy: https://www.linkedin.com/legal/privacy-policy
Data Processing Agreement: https://legal.linkedin.com/dpa
Standard Contractual Clauses (Safeguarding the level of data protection when processing data in third countries): https://legal.linkedin.com/dpa
Opt-Out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

Plugins and embedded functions and content

Within our online services, we integrate functional and content elements that are obtained from the servers of their respective providers (hereinafter referred to as "third-party providers"). These may, for example, be graphics, videos or city maps (hereinafter uniformly referred to as "Content").
The integration always presupposes that the third-party providers of this content process the IP address of the user, since they could not send the content to their browser without the IP address. The IP address is therefore required for the presentation of these contents or functions. We strive to use only those contents, whose respective offerers use the IP address only for the distribution of the contents. Third parties may also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may include technical information about the browser and operating system, referring websites, visit times and other information about the use of our website, as well as may be linked to such information from other sources.
Processed data types: Usage data (e.g. websites visited, interest in content, access times); Meta, communication and process data (e.g. IP addresses, time information, identification numbers, consent status); Inventory data (e.g. names, addresses); Contact data (e.g. e-mail, telephone numbers); Content data (e.g. text input, photographs, videos); Event Data (Facebook) ("Event Data" is data that can be transmitted from us to Facebook, e.g. via Facebook pixels (via apps or other means) and relates to persons or their actions; the data includes, for example, information about visits to websites, interactions with content, functions, installations of apps, purchases of products, etc.; Event data is processed for the purpose of creating target groups for content and advertising information (Custom Audiences); Event Data does not include the actual content (such as written comments), login information, and Contact Information (such as names, email addresses, and phone numbers). Event Data is deleted by Facebook after a maximum of two years, the Custom Audiences created from them with the deletion of our Facebook account).
Data subjects: Users (e.g. website visitors, users of online services).
Purposes of Processing: Provision of our online services and usability; Marketing; Profiles with user-related information (Creating user profiles).
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR); Consent (Article 6 (1) (a) GDPR).

Further information on processing methods, procedures and services used:

Facebook plugins and contents:
Facebook Social Plugins and contents - This can include content such as images, videos or text and buttons with which users can share content from this online service within Facebook. The list and appearance of the Facebook Social Plugins can be viewed here:
https://developers.facebook.com/docs/plugins/

  • We are jointly responsible (so-called "joint-controllership") with Meta Platforms Ireland Limited for the collection or transmission (but not further processing) of "Event Data" that Facebook collects or receives as part of a transmission using the Facebook Social Plugins that run on our website for the following purposes: a) displaying content advertising information that matches users' presumed interests; b) delivering commercial and transactional messages (e.g. b) delivering commercial and transactional messages (e.g., addressing users via Facebook Messenger); c) improving ad delivery and personalizing features and content (e.g., improving recognition of which content or advertising information is believed to be of interest to users). We have entered into a special agreement with Facebook ("Controller Addendum", https://www.facebook.com/legal/controller_addendum), which specifically addresses the security measures that Facebook must take https://www.facebook.com/legal/terms/data_security_terms
    and in which Facebook has agreed to comply with the rights of data subjects (i.e., users can, for example, submit information access or deletion requests directly to Facebook). Note: If Facebook provides us with measurements, analyses and reports (which are aggregated, i.e. do not contain information on individual users and are anonymous to us), then this processing is not carried out within the scope of joint responsibility, but on the basis of a DPA ("Data Processing Terms", https://www.facebook.com/legal/terms/dataprocessing/update), the "Data Security Conditions" (https://www.facebook.com/legal/terms/data_security_terms) and, with regard to processing in the USA, on the basis of Standard Contractual Clauses ("Facebook EU Data Transfer Addendum, https://www.facebook.com/legal/EU_data_transfer_addendum). The rights of users (in particular to access to information, erasure, objection and complaint to the competent supervisory authority) are not restricted by the agreements with Facebook;
    Service provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland;
    Legal Basis: Consent (Article 6 (1) (a) GDPR); Website: https://www.facebook.com
    Privacy Policy: https://www.facebook.com/about/privacy

LinkedIn plugins and contents:
LinkedIn plugins and contents - This can include content such as images, videos or text and buttons with which users can share content from this online service within LinkedIn;
Service provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland;
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Website: https://www.linkedin.com
Privacy Policy: https://www.linkedin.com/legal/privacy-policy
Data Processing Agreement: https://legal.linkedin.com/dpa
Standard Contractual Clauses - Safeguarding the level of data protection when processing data in third countries): https://legal.linkedin.com/dpa
Opt-Out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

YouTube videos:
Video contents;
Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, , parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA;
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Website: https://www.youtube.com
Privacy Policy: https://policies.google.com/privacy
Opt-Out: Opt-Out-Plugin: https://tools.google.com/dlpage/gaoptout?hl=en
Settings for the Display of Advertisements: https://adssettings.google.com/authenticated

X (former Twitter):
Social network;
Service provider: Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Ireland, parent company: Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA;
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Privacy Policy: https://twitter.com/privacy
Settings: https://twitter.com/personalization

Management, Organization and Utilities

We use services, platforms and software from other providers (hereinafter referred to as " third-party providers") for the purposes of organizing, administering, planning and providing our services. When selecting third-party providers and their services, we comply with the legal requirements.
Within this context, personal data may be processed and stored on the servers of third-party providers. This may include various data that we process in accordance with this privacy policy. This data may include in particular master data and contact data of users, data on processes, contracts, other processes and their contents.
If users are referred to the third-party providers or their software or platforms in the context of communication, business or other relationships with us, the third-party provider processing may process usage data and metadata that can be processed by them for security purposes, service optimisation or marketing purposes. We therefore ask you to read the data protection notices of the respective third party providers.
Processed data types: Content data (e.g. text input, photographs, videos); Usage data (e.g. websites visited, interest in content, access times); Meta, communication and process data (e.g. IP addresses, time information, identification numbers, consent status); Inventory data (e.g. names, addresses); Contact data (e.g. e-mail, telephone numbers); Contract data (e.g. contract object, duration, customer category).
Data subjects: Communication partner (Recipients of e-mails, letters, etc.); Users (e.g. website visitors, users of online services); Customers; Prospective customers; Business and contractual partners.
Purposes of Processing: Provision of contractual services and customer support; Office and organisational procedures; Contact requests and communication; Marketing; Affiliate Tracking. Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR).

Further information on processing methods, procedures and services used:

ChatGPT:
AI-based service designed to understand and generate natural language and related input and data, analyze information, and make predictions ("AI", meaning "Artificial Intelligence" shall be construed in the applicable legal sense of the term);
Service provider: OpenAI OpCo, LLC, 3180 18th St., San Francisco, CA 94110 USA;
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Website: https://openai.com/product
Privacy Policy: https://openai.com/policies/privacy-policy
Opt-Out: https://docs.google.com/forms/d/e/1FAIpQLSevgtKyiSWIOj6CV6XWBHl1daPZSOcIWzcUYUXQ1xttjBgDpA/viewform

Confluence: Software for the creation and administration of Wiki & knowledge platforms;
Service provider: Atlassian Inc. (San Francisco, Harrison Street Location), 1098 Harrison Street, San Francisco, California 94103, USA;
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Website: https://www.atlassian.com/software/confluence

Privacy Policy: https://www.atlassian.com/legal/privacy-policy
Standard Contractual Clauses - Safeguarding the level of data protection when processing data in third countries): Part of the Data Processing Agreement;
Further Information: Data Transfer Impact Assessment:
https://www.atlassian.com/legal/data-transfer-impact-assessment

Jira:
Web application for error management, troubleshooting and operational project management;
Service provider: Atlassian Inc. (San Francisco, Harrison Street Location), 1098 Harrison Street, San Francisco, California 94103, USA;
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Website: https://www.atlassian.com/de/software/jira
Privacy Policy: https://www.atlassian.com/legal/privacy-policy
Data Processing Agreement: https://www.atlassian.com/legal/data-processing-addendum
Standard Contractual Clauses (Safeguarding the level of data protection when processing data in third countries):
Part of the Data Processing Agreement; Further Information: Data Transfer Impact Assessment:
https://www.atlassian.com/legal/data-transfer-impact-assessment

Midjourney:
AI-based image processing service designed to understand and generate natural language and related input and data, analyze information, and make predictions ("AI", meaning "Artificial Intelligence" shall be construed in the applicable legal sense of the term);
Service provider: Midjourney, Inc., 795 Folsom Street, 1st Floor, San Francisco, CA 94107 USA;
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Website: https://www.midjourney.com/
Privacy Policy: https://docs.midjourney.com/docs/privacy-policy

Pipedrive:
Cloud-based customer relationship management software to organize and optimize our customer and partner relationships and to manage incoming emails and information requests;
Service provider: Pipedrive OÜ, Paldiski mnt 80, Tallinn 10617, Estonia;
We track Pipedrive shortlinks in the form of links or QR codes for internal marketing purposes.
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Website: https://www.pipedrive.com/
Privacy Policy: https://www.pipedrive.com/en/privacy
Data Processing Agreement: https://www.pipedrive.com/en/terms-of-service#data-processing-contract

Microsoft Cloud Services:
Cloud storage, cloud infrastructure services and cloud-based application software;
Service provider: Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland, parent company: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA;
Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR);
Website: https://microsoft.com
Privacy Policy: https://privacy.microsoft.com/de-de/privacystatement
Security information: https://www.microsoft.com/de-de/trustcenter
Data Processing Agreement: https://www.microsoft.com/licensing/docs/view/Microsoft-Products-and-Services-Data-Protection-Addendum-DPA
Standard Contractual Clauses (Safeguarding the level of data protection when processing data in third countries): https://www.microsoft.com/licensing/docs/view/Microsoft-Products-and-Services-Data-Protection-Addendum-DPA

Last Update: 7th December 2023

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